MS 365 Software Telephone Support
for Microsoft Office 365
Microbusiness Support™ Level 1 MS 365 Software Telephone Support
A-PC Computers LLC Business Hours* are M-F 9am to 7pm USA CST
Requires A-PC subscription to MS 365 Professional (P1)
A-PC Computers LLC IT Administration MS 365 Software** Telephone Support
[8 hrs per month maximum, 8 business hrs* max phone response time] $59 per month***
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Microbusiness Support™ Level 2 MS 365 Software Telephone Support
A-PC Computers LLC Business Hours* are M-F 9am to 7pm USA CST
Requires A-PC subscription to MS 365 Professional (P1)
A-PC Computers LLC IT Administration MS 365 Software** Telephone Support
[16 hrs per month maximum, 4 business hrs* max phone response time] $69 per month***
Also Includes:
Computer Health Care – Anti Virus Pattern File,Critical Events Check & Reports, Daily Anti-Virus, Drive Space Consumption Check, Physical Health, Client Daily Report of all the problems uncovered and/or checks passed that day.
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Microbusiness Support™ Level 3 MS 365 Software Telephone Support
A-PC Computers LLC Business Hours* are M-F 9am to 7pm USA CST
Requires A-PC subscription to MS 365 Professional (P1)
A-PC Computers LLC IT Administration MS 365 Software** Telephone Support
[24 hrs per month maximum, 3 business hrs* max phone response time] $79 per month***
Also Includes:
Computer Health Care – Anti Virus Pattern File, Critical Events Check & Reports, Daily Anti-Virus, Drive Space Consumption Check, Physical Health, Client Daily Report of all the problems uncovered and/or checks passed that day.
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Other Terms:
* Service provided outside these hours is available, additional charges apply.
** On site hardware support is available, additional charges apply.
** Initial configuration of shared folders accessible by different groups of users is available, setup charges apply.
** Initial data migration is available, setup charges apply.
*** Promotional Rate